Records/Reporting
The Records/Reporting Division is responsible for all aspects of reporting as it pertains to EMS, Fire and Law Enforcement. We configure, train, troubleshoot and manage Zoll Tablet PCR (EMS Patient Care Reporting Software), Fire Records Management (FRMS-Fire Incident Reporting) and Law Records Management (Premier One Law Records Reporting). We have 25 agencies now using the new records system.
In addition to the listed applications, we are also responsible for building PSAP and agency specific statistical reports in various reporting software.
We are the first line of support for medics, fire personnel, police officers and agency records clerks that have questions/problems with their software.
About Kim
Kim started in the law enforcement field at the age of 16, working contractually for a few years at the Illinois State Police Bureau of Identification. In 1990 Kim entered the field again, starting at Lockport Police Department as a Telecommunicator.
Eventually, Kim worked her way up to Records Administrator, IWIN Coordinator, LEADS Coordinator, LEADS Train-the-Trainer & in-house IT person.
In 2003 Kim was hired at Will County 9-1-1, beginning in a Law Records position. Eventually Kim took on the sole responsibility of Law, Fire, EMS, Hummingbird & Crystal applications. Kim’s title & responsibility changed to Fire Records Manager in 2018 and proudly supports our fire and EMS agencies.
Kimberly
Operations Specialist II - Fire/EMS Systems
About Trisha
Trisha has worked for the Will County 9-1-1 Emergency Telephone System since April 2025. Her job focuses around administration and support for Will County 911’s Law Enforcement records systems.
Trisha
Operations Specialist II - Law Systems