Computer-Aided Dispatch

Motorola Computer Aided Dispatch (CAD) applications help public safety agency 9-1-1 caller takers and dispatchers share information and improve situational awareness.


Patricia (Trish) Carlson

Trish began working with the Will County Emergency Telephone System in March of 2020. Her responsibility as CAD Specialist is programming the Motorola Computer Aided Dispatch (CAD) System. This includes agency personnel, security, agency responses, and all incident-related responses.


Before working for the Will County Emergency Telephone System, she was a 911 and Police Dispatcher at WESCOM 911 for almost 7 years. She graduated from Aurora University with a Bachelor of Arts in Criminal Justice in 2013.

Trish Carlson

Trish Carlson

CAD Specialist