Computer-Aided Dispatch

Computer Aided Dispatch (CAD) applications help public safety agency 9-1-1 caller takers and dispatchers share information and improve situational awareness.

 

About Kathy

Kathy began working for the 911 office in February of 2024. As part of her responsibilities as the CAD Specialist, Kathy handles day-to-day management and administration of the CAD system by provisioning, configuring, and maintaining the Computer Aided Dispatch system. She also serves as one of the after hours support technicians.

Prior to working at WC911, Kathy was employed by WESCOM for 12 years as a 911 dispatcher, LEADS Agency Coordinator and as the center’s training supervisor.

Kathy Received a Bachelor’s of Science (Psychology) from Illinois State University

Kathy Craven

Kathy Craven

CAD Specialist